Contact us

For specific information about your account or products and services, please visit products & services.
For specific topics and keywords please refer to our "Search" service for results across all ING websites.

  • ING Head Office

    • ING House

      Amstelveenseweg 500
      1081 KL Amsterdam, Netherlands
      +31 20 541 5411

      For general questions related to ING Group please visit our FAQ section. he FAQ section is designed to provide answers to frequently and commonly asked questions relating to different topics. If you have additional questions please refer to:

      • Products & Services

        Check out Products & Services and find products and services in your country. You can also visit the Customer Information FAQ.

      • About Us

        This section includes Fast Facts, Strategy, History, Features, Online Magazine, Corporate Governance, Compliance and FAQ.

        Questions related to the About Us section? Ask them here.

      • Investor Relations

        This section includes topics such as share information, quarterly results, shareholders meetings, ratings, SEC filings, fixed income securities, listings, the financial calendar and FAQ.

        Questions related to the Investor Relations section? Ask them here.

      • Annual Report

        This section includes our annual reports archive and the possibility to order or download a copy.

        Questions related to the Annual Report section? Ask them here.

      • Business Principles

        Being entrusted with other people’s money is a responsibility we take very seriously. We maintain our stakeholders’ confidence and preserve our company’s reputation by acting with professionalism and integrity. Learn more Business Principles Being entrusted with other people’s money is a responsibility we take very seriously. We maintain our stakeholders’ confidence and preserve our company’s reputation by acting with professionalism and integrity. Learn more about the ING Business Principles. Questions related to the Business Principles section? Ask them here.

        Questions related to the Business Principles section? Ask them here.

      • Corporate Responsibility

        In this section you can find out how we take our responsibilities towards society and the environment. You can also download the most recent Corporate Responsibility report..

        Questions related to the Corporate Responsibility section? Ask them here.

      • Corporate Governance

        This section includes topics such as legal and management structure, information on the Executive Board and the Supervisory Board and its committees, Shareholder influence, the Dutch Corporate Governance Code and other general policies and codes.

        Questions related to the Corporate Governance section? Ask them here.

      • Press Room

        This section includes access to our financial and corporate press releases archives, news service, the media kit and FAQ.

        Questions related to the Press Room section? Ask them here.

      • Sponsoring

        This section includes topics related to ING in Arts and Culture, the sponsoring activities, policies and ING in Society.

        Questions related to the Sponsoring section? Ask them here.

      • Security

        This section provides general information to answer concerns that you may have around the security of the internet, including online transactions.

        To report phishing attacks please send us an email.

      • Other

        For topics and general inquiries related to this site: web design, functionalities, technical information or technical faults.

        Other questions? Ask them here.
Back  Top  - Last updated 06-05-2011

2001-2012 © ING Groep N.V. All rights reserved.