49 Primary reporting format - Business segments

ING Group’s business segments relate to the internal segmentation by business lines. These include the business lines: Insurance Europe, Insurance Americas, Insurance Asia/Pacific, Wholesale Banking, Retail Banking and ING Direct.

Other mainly includes items not directly attributable to the business lines.

Each business line is headed by a member of the Executive Board. The Executive Board sets the performance targets and approves and monitors the budgets prepared by the business lines. Business lines formulate strategic, commercial and financial policy in conformity with the strategy and performance targets set by the Executive Board.

The accounting policies of the business segments are the same as those described under Accounting policies for the consolidated balance sheet and profit and loss account. Transfer prices for inter-segment transactions are set at arm’s length. Corporate expenses are allocated to business lines based on time spent by head office personnel, the relative number of staff, or on the basis of income and/or assets of the segment. With regard to capital gains on the share portfolio, a fixed return of 3% is allocated to the insurance business lines. The differences between the actual capital gains on the shares portfolio and the allocated return are included in Other.

ING applies a system of capital charging that makes the results of the banking business units globally comparable, irrespective of the book equity they have and the currency they operate in. ING has the policy that, for the banking business units, equity locally needs to be invested at the local risk free rate. Banking business units are charged by the Corporate Line for the income that they make on the book equity invested and, are given a benefit based on the risk free Euro rate on the economic capital they employ. Consequently, the results of the businesses as disclosed are the local results after Group overhead charges while the investment returns on equity are based on the risk free Euro rate on economic capital.

ING Group evaluates the results of its business segments using a financial performance measure called underlying profit before taxation. Underlying profit before taxation is defined as profit before taxation excluding the impact of divestments and special items.

Business segments

2007 Insur-
ance Europe
Insur-
ance Americas
Insur-
ance Asia/ Pacific
Whole-
sale Banking
Retail Bank-
ing
ING Direct Other Total Seg-
ments
Elimina-
tions
Total
Income                    
– external 15,903 29,565 14,105 7,150 6,956 2,346 561 76,586   76,586
– inter-segment 359 116 278 –1,290 –532 –150 3,191 1,972 –1,972  
Total income 16,262 29,681 14,383 5,860 6,424 2,196 3,752 78,558 –1,972 76,586
                     
Segment profit before taxation 2,300 2,152 576 2,260 1,783 530 1,442 11,043   11,043
Divestments –460 –93     –32   129 –456   –456
Special items       139 311   40 490   490
Underlying profit before taxation 1,840 2,059 576 2,399 2,062 530 1,611 11,077   11,077
                     
Segment assets 98,287 159,679 61,433 965,680 461,946 262,560 139,050 2,148,635 –836,125 1,312,510
Segment liabilities 89,531 150,769 55,996 957,923 458,006 259,792 110,995 2,083,012 –810,033 1,272,979
                     
Share in profit or loss of associates 316 191   212 26   –5 740   740
Book value of associates 2,894 252 1 1,502 461   –96 5,014   5,014
                     
Cost incurred in 2007 to acquire property, equipment, and intangibles 219 766 122 177 1,227 296 344 3,151   3,151
                     
Significant non-cash expenses                    
– Depreciation and amortisation 255 1,102 573 155 199 87 4 2,375   2,375
– Impairments 4 114 1 38   14   171   171
– Reversal of impairments   5   51 6     62   62
– Deferred acquisition costs and VOBA 900 6,874 5,219         12,993   12,993
– Increase in provisions for Insurance and investment contracts 4,339 12,036 10,060       59 26,494   26,494
– Addition to loan loss provision       –115 172 68   125   125

The segment Insurance Asia/Pacific has a net reserve inadequacy using a prudent (90%) confidence level, and, in line with Group Policy, is taking measures to improve adequacy in that region. This inadequacy was offset by reserve adequacies in other segments, such that at the Group level there is a net adequacy at the prudent (90%) confidence level.

Business segments

2006 Insur-
ance Europe
Insur-
ance Americas
Insur-
ance Asia/ Pacific
Whole-
sale Banking
Retail Bank-
ing
ING Direct Other Total Seg-
ments
Elimina-
tions
Total
Income                    
– external 15,893 29,775 13,310 7,215 6,126 2,216 –914 73,621   73,621
– inter-segment 278 4 68 –1,397 –40 73 2,375 1,361 –1,361  
Total income 16,171 29,779 13,378 5,818 6,086 2,289 1,461 74,982 –1,361 73,621
                     
Segment profit before taxation 2,362 1,992 636 2,481 1,935 691 –157 9,940   9,940
Divestments –113   –15 44   3   –81   –81
Underlying profit before taxation 2,249 1,992 621 2,525 1,935 694 –157 9,859   9,859
                     
Segment assets 117,106 162,229 54,454 764,882 314,191 253,160 205,236 1,871,258 –644,951 1,226,307
Segment liabilities 102,827 152,599 50,204 756,645 310,078 249,792 159,635 1,781,780 –596,688 1,185,092
                     
Share in profit or loss of associates 447 8   176 11   –4 638   638
Book value of associates 2,981 14 2 1,141 57   148 4,343   4,343
                     
Cost incurred in 2006 to acquire property, equipment, and intangibles 1,322 243 90 226 182 144 3 2,210   2,210
                     
Significant non-cash expenses                    
– Depreciation and amortisation 287 915 627 171 216 74   2,290   2,290
– Impairments 1   10 16 4     31   31
– Reversal of impairments         4     4   4
– Addition to loan loss provision       –118 161 60   103   103

Business segments

2005 Insur-
ance Europe
Insur-
ance Americas
Insur-
ance Asia/ Pacific
Whole-
sale Banking
Retail Bank-
ing
ING Direct Other Total Seg-
ments
Elimina-
tions
Total
Income                    
– external 15,832 28,030 13,161 6,808 5,702 1,739 –152 71,120   71,120
– inter-segment 201 4 31 –851 179 295 641 500 –500  
Total income 16,033 28,034 13,192 5,957 5,881 2,034 489 71,620 –500 71,120
                     
Segment profit before taxation 2,031 1,941 478 2,599 1,864 630 –649 8,894   8,894
Divestments –87 38 –31 –300 –62 –13   –455   –455
Underlying profit before taxation 1,945 1,979 447 2,299 1,802 617 -649 8,440   8,440
                     
Segment assets 113,900 165,719 48,326 677,869 312,021 232,773 27,856 1,578,464 –419,825 1,158,639
Segment liabilities 101,855 158,330 44,697 669,352 308,558 229,778 21,018 1,533,588 –413,374 1,120,214
                     
Share in profit or loss of associates 346 12 34 134 6   9 541   541
Book value of associates 2,421 15 1 1,114 45 2 24 3,622   3,622
                     
Cost incurred in 2007 to acquire property, equipment, and intangibles 1,081 142 46 214 236 103 8 1,830   1,830
                     
Significant non-cash expenses                    
– Depreciation and amortisation 405 934 613 181 229 63   2,425   2,425
– Impairments 29 15 19 75 6     144   144
– Reversal of impairments   41 1 15 12     69   69
– Addition to loan loss provision       –108 111 85   88   88

Interest income (external) and interest expense (external) breakdown by business line

2007 Insurance Europe Insurance Americas Insurance
Asia/ Pacific
Wholesale Banking Retail Banking ING Direct Other Total
Interest income 3,026 4,603 975 51,890 12,931 12,040 157 85,622
Interest expense 85 376 4 45,431 10,594 9,963 2,603 69,056
  2,941 4,227 971 6,459 2,337 2,077 –2,446 16,566

Interest income (external) and interest expense (external) breakdown by business line

2006 Insurance Europe Insurance Americas Insurance
Asia/Pacific
Wholesale Banking Retail Banking ING
Direct
Other Total
Interest income 3,307 4,604 911 37,873 10,390 10,435 669 68,189
Interest expense 25 466 4 31,648 8,085 8,309 2,458 50,995
  3,282 4,138 907 6,225 2,305 2,126 –1,789 17,194

Interest income (external) and interest expense (external) breakdown by business line

2005 Insurance Europe Insurance Americas Insurance
Asia/Pacific
Wholesale Banking Retail Banking ING
Direct
Other Total
Interest income 3,658 4,492 856 30,092 10,253 8,101 –289 57,163
Interest expense 115 341 4 25,326 7,072 6,523 769 40,150
  3,543 4,151 852 4,766 3,181 1,578 –1,058 17,013

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