Strategy
Focusing the strategy to accelerate growth
Key points
- Focus on banking, investments, life insurance and retirement services
- Provide retail customers with the products they need to grow savings, manage investments, and prepare for retirement
- Invest in bank distribution and high-growth markets
- Continue to improve business fundamentals and maintain strength in capital and risk management
In a very challenging environment in 2007, ING performed strongly, both on the commercial front and in the areas of risk management and capital allocation. We believe this illustrates the strength of our strategy which is to capitalise on changing customer preferences that are transforming the financial industry. We are accelerating the allocation of capital to high-growth areas by focusing on banking, investments, life insurance and retirement services. In 2007, we also returned capital to our shareholders through an attractive dividend and a significant share buy-back programme.