ING Labs
ING Labs brings disruptive ideas to market by combining our knowledge and network with the knowledge and skills of others.
Bringing disruptive ideas to market
We’re always looking for new ways to do things faster, better, cheaper. To move out of our comfort zone, even beyond banking. So that we can better serve the needs of our customers with solutions that address their challenges.
What we do
Global challenges need global solutions. That’s why we collaborate with others, both on existing platforms and on new ones we have yet to create.
We explore, experiment and validate in a structured innovation process that includes governance and funding for our ventures and the partners we work with. These can be start-ups, scale-ups, researchers, entrepreneurs, or other corporates.
It’s about mutually beneficial partnerships that turn ideas into scalable solutions.
We’re looking to partner with corporates and talented individuals with:
Entrepreneurial experience and thinking
New technologies
Experience in platform business models and eco-system designs
What we focus on
We look for new opportunities to solve fundamentals problems and client needs in a number of areas. These are the value spaces we are looking to disrupt.
Our ING Labs in Amsterdam, London and Singapore are focused on specific value spaces that best match the local expertise and vibrant ecosystems in these locations.
In addition, we have a special purpose lab in Brussels (formerly Fintech Village) concentrating on proof of concepts with fintechs to bring new tech solutions to the market faster. These cover all value spaces primarily for Belgium and the Netherlands with the potential to expand to other countries.
Tradetech, global trade
Tradetech, global trade
Automation and digitalisation are streamlining logistics and enabling greater supply chain efficiency to reinvent global trade and financing as we know it.
Singapore
Proptech, real estate
Proptech, real estate
Transforming the way we buy, sell, finance and manage property and thrusting real estate into the future.
London
Housing
Housing
New solutions for next-generation living. From finding a property to choosing a mortgage, utility supplier, builder or estate agent. The whole home ownership experience in one place.
Amsterdam
Regtech, regulatory environment
Regtech, regulatory environment
Digitalising regulatory process to enhance compliance and pro-actively protect the financial system at large.
London
Identity
Identity
E-identity solutions that make authentication and user identity easy, seamless and safe.
Amsterdam
SME growth
SME growth
For small and medium-sized enterprises, the networks in which they operate are crucial and subject to change. ING wants to support clients here by facilitating connections to trusted people, access to new knowledge and bigger networks.
Business financial management
Business financial management
Providing SMEs and mid-corps with one go-to place for all their financial management needs.
Amsterdam
Wild cards
Wild cards
Interesting, unorthodox areas where we see opportunities to disrupt.
In addition, we have a special purpose lab in Brussels (formerly Fintech Village) concentrating on proof of concepts with fintechs to bring new tech solutions to the market faster. These cover all value spaces primarily for Belgium and the Netherlands with the potential to expand to other countries.
How we work
Innovation starts with an understanding of the ever-evolving user needs and translates it into an impactful solution. The outcome is never certain and the process requires persistence, empowerment and a clear approach. Ours is all about testing and validating our assumptions before we build. This ensures innovations are desirable, feasible and viable and we deliver impactful solutions.
ING Labs seek to create minimal viable products. Once ready to scale into minimum viable companies, initiatives are either integrated in our business or can pitch for funding from ING Ventures or other potential investors.
This is how we set you up for success:
- Incentive schemes offering performance-linked remuneration and co-investment opportunities.
- Coaching and support from dedicated professional teams
- ING’s structured innovation process (PACE )
- Committed business sponsors
- Trainings and workshops
- Access to key skills and knowledge about products, methods and regulations
- Engaging work environment and fully equipped facilities
