ING Labs

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ING Labs brings disruptive ideas to market by combining our knowledge and network with the knowledge and skills of others.

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Bringing disruptive ideas to market

We’re always looking for new ways to do things faster, better, cheaper. To move out of our comfort zone, even beyond banking. So that we can better serve the needs of our customers with solutions that address their challenges.

What we do

Global challenges need global solutions. That’s why we collaborate with others, both on existing platforms and on new ones we have yet to create.

We explore, experiment and validate in a structured innovation process that includes governance and funding for our ventures and the partners we work with. These can be start-ups, scale-ups, researchers, entrepreneurs, or other corporates.

It’s about mutually beneficial partnerships that turn ideas into scalable solutions.

We’re looking to partner with corporates and talented individuals with:

Entrepreneurial experience and thinking

New technologies

Experience in platform business models and eco-system designs

What we focus on

We look for new opportunities to solve fundamentals problems and client needs in a number of areas. These are the value spaces we are looking to disrupt.

Our ING Labs in Amsterdam, London and Singapore are focused on specific value spaces that best match the local expertise and vibrant ecosystems in these locations.

Tradetech, global trade

Automation and digitalisation are streamlining logistics and enabling greater supply chain efficiency to reinvent global trade and financing as we know it.

Singapore

Proptech, real estate

Transforming the way we buy, sell, finance and manage property and thrusting real estate into the future.

London

Markets

Data is the key to opening up capital markets, making them more transparent and accessible and the distribution of those assets more fluent.

London

Housing

From finding a property to choosing a mortgage, utility supplier, builder or estate agent. The whole home ownership experience in one place.

Amsterdam

Regtech, regulatory environment

Digitalising regulatory process to enhance compliance and pro-actively protect the financial system at large.

London

Wild cards

Interesting, unorthodox areas where we see opportunities to disrupt.

Amsterdam

In addition, we have a special purpose lab in Brussels (formerly Fintech Village) concentrating on proof of concepts with fintechs to bring new tech solutions to the market faster. These cover all value spaces primarily for Belgium and the Netherlands with the potential to expand to other countries.

How we work

Innovation starts with an understanding of the evolving user needs and translates it into an impactful solution. The outcome is never certain and the process requires persistence, empowerment and a clear approach. Ours is all about testing and validating our assumptions before we build. This ensures innovations are desirable, feasible and viable and we deliver impactful solutions.

ING Labs seek to create minimal viable products. Once ready to scale into minimum viable companies, initiatives are either integrated in our business or can pitch for funding from ING Ventures or other potential investors.

This is how we set you up for success:

Incentive schemes offering performance-linked remuneration and co-investment opportunities.
Coaching and support from dedicated professional teams
ING’s structured innovation process (PACE )
Committed business sponsors
Trainings and workshops
Access to key skills and knowledge about products, methods and regulations
Engaging work environment and fully equipped facilities