Financial decision-making

As a bank with millions of customers worldwide, we help people make countless decisions each day. Often serious choices with far-reaching financial consequences. We’re on a mission to understand better how people make (financial) decisions. But more importantly, we also want to use all the brainpower and technology we can find inside and outside our company to come up with solutions that will help us all make better ones.

If you wonder why this topic matters to all humans, and what we do to help, check out this story.

Related People

  • Ian Bright Ian Bright
    Managing Director ING Group Research
The young ones 22 August 2018

The young ones

Helping young people to stay a step ahead

Buying into bitcoin: here’s who does it 28 June 2018

Buying into bitcoin: here’s who does it

Europeans divided on the use of cryptocurrencies

Saving money, one idea at a time 30 May 2018

Saving money, one idea at a time

How four scale-ups help people make better financial decisions.

Zeidy found her way out of debt 17 May 2018

Zeidy found her way out of debt

How one Dutch city gives youngsters with money problems a new future

The true cost of debt 15 May 2018

The true cost of debt

Many will struggle if rates rise finds ING survey

Our brain is in beta testing 11 April 2018

Our brain is in beta testing

Nothing’s impossible at the TFI Summit.

Why it’s so hard to decide 11 April 2018

Why it’s so hard to decide

And what we’re doing to help you.

Money Matters makes it cool to save 11 January 2018

Money Matters makes it cool to save

A YouTube channel full of quirky money-saving tips, Money Matters has reached a huge audience in Turkey almost overnight. But in a country traditionally adverse to saving, it took some smart thinking to shake things up.

“Our ability to think forward is still in beta-testing. It is thinking forward 1.0.”

- Dan Gilbert, Professor of Psychology, Harvard University

Investing - a beginners’ guide 31 August 2017

Investing - a beginners’ guide

You don’t have to be a millionaire to be an investor. A digital advisor, made by ING, helps people invest for the first time, all by themselves. Two ING experts reveal the psychology behind the tool, which will be live in 10 European countries by the end of this year.

No more smashing piggy banks 13 October 2017

No more smashing piggy banks

Australia has launched ING Everyday Round Up – a digital money jar for loose change.

Long-awaited innovation makes Turkish debut 19 July 2017

Long-awaited innovation makes Turkish debut

Employee-generated innovation, the Orange Assistant makes an impressive entry into Turkish market.

Yolt goes ‘open beta’ in the UK 01 June 2017

Yolt goes ‘open beta’ in the UK

Yolt, the new platform backed by ING, has taken the next step in revolutionizing money management.

“We are not the rational beings of economic theory who objectively weigh information and make our choices. We are deeply affected by our emotions.”

- Noreena Herz, economist

Rising house prices, good news or bad? 11 September 2017

Rising house prices, good news or bad?

House prices in Europe are on the up and up, but consumers are feeling the pinch.

ING survey: a cashless society is coming 26 April 2017

ING survey: a cashless society is coming

Cash is king, right? Yes, but its dominance is dwindling in many countries. And people seem to like it that way too: given the choice, one in three people in Europe would go completely cashless, according to a new ING survey.

Help! A robot’s taken my money! 31 May 2017

Help! A robot’s taken my money!

Consumers want to stay in control, says ING International Survey.

"Thinking about money is incredibly tough. And technology is making things more difficult."

- Dan Ariely, behavioral economist

“We need to become smarter hunter-gatherers” 01 February 2016

“We need to become smarter hunter-gatherers”

When a monkey throwing a dart can predict the future as well as an ‘expert’, maybe it’s time to screw up our courage and rethink our relationship with experts? And according to Noreena Hertz, strategist, commentator and author, we can. We just need to learn how to make smarter decisions. So we as asked her how.

“The more famous an expert is, the less accurate their forecasts are” 01 February 2016

“The more famous an expert is, the less accurate their forecasts are”

It’s human nature to want to predict the future. Unfortunately, most of us are terrible forecasters. Including professional pundits. Yet some people have a way-above-average ability to forecast future events.

“Big data is the Enlightenment for the digital age” 01 February 2016

“Big data is the Enlightenment for the digital age”

Oxford-Professor Viktor Mayer-Schönberger explains how big data will change our world.

Financially fit 15 March 2015

Financially fit

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