As a bank with millions of customers worldwide, we help people make countless decisions each day. Often serious choices with far-reaching financial consequences. We’re on a mission to understand better how people make (financial) decisions. But more importantly, we also want to use all the brainpower and technology we can find inside and outside our company to come up with solutions that will help us all make better ones.
If you wonder why this topic matters to all humans, and what we do to help, check out this story.
Managing Director ING Group Research
Buying into bitcoin: here’s who does it
Europeans divided on the use of cryptocurrencies
Saving money, one idea at a time
How four scale-ups help people make better financial decisions.
Zeidy found her way out of debt
How one Dutch city gives youngsters with money problems a new future
Money Matters makes it cool to save
A YouTube channel full of quirky money-saving tips, Money Matters has reached a huge audience in Turkey almost overnight. But in a country traditionally adverse to saving, it took some smart thinking to shake things up.
“Our ability to think forward is still in beta-testing. It is thinking forward 1.0.”
- Dan Gilbert, Professor of Psychology, Harvard University
Investing - a beginners’ guide
You don’t have to be a millionaire to be an investor. A digital advisor, made by ING, helps people invest for the first time, all by themselves. Two ING experts reveal the psychology behind the tool, which will be live in 10 European countries by the end of this year.
No more smashing piggy banks
Australia has launched ING Everyday Round Up – a digital money jar for loose change.
Long-awaited innovation makes Turkish debut
Employee-generated innovation, the Orange Assistant makes an impressive entry into Turkish market.
Yolt goes ‘open beta’ in the UK
Yolt, the new platform backed by ING, has taken the next step in revolutionizing money management.
“We are not the rational beings of economic theory who objectively weigh information and make our choices. We are deeply affected by our emotions.”
- Noreena Herz, economist
Rising house prices, good news or bad?
House prices in Europe are on the up and up, but consumers are feeling the pinch.
ING survey: a cashless society is coming
Cash is king, right? Yes, but its dominance is dwindling in many countries. And people seem to like it that way too: given the choice, one in three people in Europe would go completely cashless, according to a new ING survey.
Help! A robot’s taken my money!
Consumers want to stay in control, says ING International Survey.
"Thinking about money is incredibly tough. And technology is making things more difficult."
- Dan Ariely, behavioral economist
“We need to become smarter hunter-gatherers”
When a monkey throwing a dart can predict the future as well as an ‘expert’, maybe it’s time to screw up our courage and rethink our relationship with experts? And according to Noreena Hertz, strategist, commentator and author, we can. We just need to learn how to make smarter decisions. So we as asked her how.
“The more famous an expert is, the less accurate their forecasts are”
It’s human nature to want to predict the future. Unfortunately, most of us are terrible forecasters. Including professional pundits. Yet some people have a way-above-average ability to forecast future events.
“Big data is the Enlightenment for the digital age”
Oxford-Professor Viktor Mayer-Schönberger explains how big data will change our world.