Innovation at ING
Twenty years ago we launched ING Direct, a banking model that disrupted the industry and is still successful in many countries. Today, that same innovative culture is at the core of what we do: creating a differentiating customer experience.
Blockchain innovation improves data privacy for clients
ING’s blockchain team achieved another milestone in overcoming challenges related to privacy on distributed ledger technology.
AI tool sharpens investor decisions on bonds
ING’s new artificial intelligence tool will make life easier for investors.
ING invests in open banking
ING Ventures has invested €7.5 million in an international multibank platform that offers corporate clients a single point of access to all their bank accounts and financial products and services.
New era for trade finance
Blockchain-based venture to transform commodities trade finance.
Industry players and banks join forces to launch blockchain platform to transform commodities trade finance
komgo SA will catalyse the world’s commodity trade finance network
ING takes stake in UK fintech platform for SME lending
ING invests in platform where SMEs can choose the best lending option for their business.
ING investment simplifies international payments
ING invests in leading international payments platform, TransferMate.
Money 20/20 podcasts: Conny Dorrestijn
The second podcast in a series of interviews with fintech thought leaders recorded at Money 20/20 is now available.
Payvision: Welcome to our crib
Fifteen questions and a ping-pong match with a fintech partner.
New phase for blockchain on enterprise platform
ING helps R3 develop blockchain firewall application allowing businesses to use the technology without compromising privacy and security
Money 20/20 podcasts: Ralph Hamers
Today, the first podcast in a series of interviews with fintech thought leaders recorded at Money 20/20 has been published.
ING Ventures invests in API and blockchain-powered trade platform, TradeIX
ING Ventures, the venture capital arm of ING Bank, announced today that it will invest in UK-based API and blockchain powered company, TradeIX.
ING and AXA to build insurance platform
Partnership set to change the future of insurance.
ING plans campus for innovators
ING creating data and tech campus where ideas come to life.
ING investment a boost for German SMEs
German aggregator FinCompare given ING funding boost.
ING to partner SME aggregator, Funding Options
Dutch SME’s to be given wider financing choice
ING’s money management platform Yolt expands to France and Italy
UK-based money management platform Yolt is being expanded to France and Italy following an announcement today by ING.
ING’s money management platform Yolt expands to France and Italy
ING announced today that it’s expanding its money management platform Yolt to France and Italy.
ING launches Developer Portal
ING takes next step into open banking by sharing selected APIs
ING part of groundbreaking blockchain shipment
ING’s reputation as a leader in the use of blockchain technology has been enhanced with the bank joining forces with HSBC to conduct their first live, commercial trade finance transaction on blockchain.
Innovation that impacts
Five services that are making a difference around the ING world.
Payconiq merger expands mobile payments in Belgium
Payconiq Belgium joins forces with Bancontact Company
Blockchain set to transform collateral lending
How ING’s technology is behind the latest blockchain breakthrough.
Another blockchain milestone in trade finance
ING’s latest test shows yet again how blockchain makes trade finance safer and more efficient.
New digital feature fits the bill
Business owners, forget about paper shuffling – this app does it for you.
ING further invests in payments business with acquisition of majority stake in Payvision
ING has reached an agreement to acquire a 75% stake in Payvision, a fast-growing, leading international omnichannel payments service provider. Payvision has a total value of EUR 360 million. The transaction will enable ING to strengthen its footprint in omnichannel payments services and expand its merchant services for its business customers, in particular in the fast-growing e-commerce segment.
Bringing blockchain to agricultural commodity trade
ING notches up another blockchain first.
Louis Dreyfus Company, ING, Societe Generale and ABN Amro complete the first agricultural commodity trade through blockchain
The enhanced Easy Trading Connect (ETC) blockchain prototype reduces time spent on processing documents and data from hours to minutes, and allows for a larger trading scope.
New roles for Ignacio Juliá Vilar and Benoît Legrand
ING has announced the appointment of Ignacio Juliá Vilar as global head of Retail and Benoît Legrand as its chief innovation officer.
Katana gives bond traders a cutting edge
ING introduces AI tool to improve bond traders’ performance
Squads, sprints and stand-ups
Working agile in a big multinational: what’s it like?
Blockchain transactions just got a whole lot safer
ING’s blockchain team has announced a major breakthrough that will help overcome one of the biggest obstacles to using blockchain in financial services: protecting data privacy.
Free cash withdrawals for all Twyp users
Spain’s Twyp expanded to non-ING customers.
ING joins forces on blockchain-based platform for energy commodities sector
ING part of a venture to create a blockchain-based platform for the energy commodity industry.
Even I don’t have time for banking! – Ralph Hamers
ING CEO Ralph Hamers has told the world’s leading payments and financial services innovation event that despite being in banking for 26 years, even he doesn’t like to make time to manage his financial affairs.
Venturing into new territory
Why ING has started a EUR 300 million venture capital fund.
ING launches ING Ventures: a EUR 300 million fintech fund
ING announced today it has launched ING Ventures, a EUR 300 million fund aimed at investing in fintech companies. To accelerate the pace of innovation, one of ING’s strategic priorities, ING Ventures will expand the existing portfolio of investments in the coming 4 years.
No more smashing piggy banks
Australia has launched ING Everyday Round Up – a digital money jar for loose change.
How do you like my idea?
ING in Poland has launched an online tool to test business ideas.
Legal team recognised for innovative approach
It’s one thing for ING as whole to be innovative to continually meet customer expectations, but another for its Legal Department to win recognition for its innovative approach.
ING and R3 make trade finance easier
ING, the blockchain consortium R3, and trade finance platform TradeIX are using blockchain to improve trade finance infrastructure.
No spare change? No excuse!
An ING-developed innovation has the potential to revolutionise charitable donations.
Germany goes robo!
On 14 September, ING in Germany announced that it has joined forces with Anglo-German digital investment manager Scalable Capital to offer customers online wealth management services.
ING starts partnership with Scalable
ING announced today that it will start a partnership with online wealth manager Scalable Capital, one of the leading fintechs in the European robo-advice market. Together, ING and Scalable will offer a fully digital investment solution to ING’s retail customers in Germany. The partnership fits ING’s strategic priority to create a differentiating customer experience that is personal, seamless and relevant.
Investing - a beginners’ guide
You don’t have to be a millionaire to be an investor. A digital advisor, made by ING, helps people invest for the first time, all by themselves. Two ING experts reveal the psychology behind the tool, which will be live in 10 European countries by the end of this year.
Banking with bots
How can ING deal with customer requests faster than ever, 24/7, via Facebook, Twitter or even a smart device like Google Home? Bring in the bots, or 'software-driven brains'.
Payconiq joins forces with Digicash for Luxembourg expansion
Making and receiving mobile payments is about to become reality throughout all of the Benelux, as Payconiq joins forces with Digicash Payments, the company behind Luxembourg’s mobile payment product Digicash.
A trade match made in heaven
How ING teamed up with consortium R3 and Calypso Technology to test trade matching on blockchain.
Fintechs help change our culture – Benoît Legrand
Why ING is partnering with around 100 financial technology companies.
‘The fastest bank will be the winner’ – Ignacio Juliá Vilar
Ignacio Juliá Vilar, ING’s Chief innovation officer, was interviewed by El Mundo, the Spanish national newspaper.
Long-awaited innovation makes Turkish debut
Employee-generated innovation, the Orange Assistant makes an impressive entry into Turkish market.
Learning from the best
When it comes to experts on helping businesses make the transition to platforms, there’s perhaps no better authority in the world than Sangeet Choudary.
Saving time with remote controlled mortgages
No one likes waiting for mortgage approval, right? Thankfully, customers in Poland, Italy and Luxembourg can be spared the wait with the introduction of a remote mortgage application service.
Yolt goes ‘open beta’ in the UK
Yolt, the new platform backed by ING, has taken the next step in revolutionizing money management.
Help! A robot’s taken my money!
Consumers want to stay in control, says ING International Survey.
Welcome to Welcome
A big part of ING’s digital transformation in Germany is a project called Welcome. What’s the story behind this mammoth undertaking? We asked Željko Kaurin, COO of ING in Germany.
ING part of the world’s biggest blockchain investment
ING invests in consortium R3 to boost the use of blockchain-like technology in finance.
The Google Banker
Influential German newspaper Süddeutsche Zeitung has published an elaborate profile of ING CEO Ralph Hamers.
Unexpected visitors to the boardroom
As ING’s management board found out this week, inspiration for exciting, innovative ideas don’t necessarily have to come from consultants in pin-striped suits.
No kidding! Robot makes money fun
Teaching children how to manage their money has traditionally been the responsibility of parents, grandparents and schools. But as children at one Dutch ING branch recently found out, there’s a new kid on the block – one that’s a little less emotionally invested than mum or dad!
24hCodING: Easier wining and dining
You’re at a restaurant or a pub. Wouldn’t it be good if you could order your meal using an app on your phone and then settle the bill later with the same app?
Digital banking made in Germany
ING-DiBa has fully digitalised its current account-opening process and introduced the Digital Income Check, which makes the loan application process much easier, more convenient and also faster.
One app to rule them all
An example of a platform business, WeChat has taken China by storm.
Banks join forces for Dutch launch of Payconiq
Six Dutch banks – ABN AMRO, ASN Bank, ING, Rabobank, Regiobank and SNS – today (20 April) announced their intention to launch Payconiq in the Netherlands this (European) summer.
Make IT happen
ING loves IT. And to put their money where their mouth is, Romania hosted a festival-like event to boost the image of IT at ING.
Poland partners fintech to help small business cash flow
ING in Poland has reached a new milestone: their very first partnership with a fintech: inviPay.
Easy Trading Connect on the verge of digitalising an age-old sector
Commodity trade and finance is still based on the exchange of paper documents. But that’s about to change. Easy Trading Connect is proof that the sector can be digitalised with blockchain technology.
Apple Pay goes Down Under
ING customers in Australia wanted it. ING in Australia has provided it. It’s Apple Pay, Apple's NFC payment system that lets users make purchases using an iOS device.
On top of the blockchain
At the world’s biggest blockchain hackathon in the Netherlands last weekend, over 500 people from around the world showed what blockchains can potentially do.
Payconiq helps Belgium go cashless
Mobile payments. Thanks to Payconiq, they’ve become perfectly normal for many Belgian consumers. Find out how an ING initiative is conquering the Belgian market, with competitors joining in.
What’s cooking in the blockchain kitchen?
One day, blockchain may change the face of the financial industry – and of many other industries. When that day comes, ING wants to be ready. Here’s a first taste of what might be coming.
The year of digital banking pioneers
Improving the customer experience is always a top priority for ING. Here are five innovations that hit the market this year. And one that we stopped.
Startarium: overnight success for ‘Bootcamp baby’
Startarium is ING Romania’s own platform for starting entrepreneurs and one of the first ING Innovation Bootcamp finalists. It took Catalin Vasile and his team more than two years to make their idea work. But once they did, it was an overnight success.
A fintech love affair
ING is in some kind of a relationship with more than 65 fintech start-ups. How do you keep the passion burning when the dating game is over? A true story.
Belfius joins ING and KBC in Payconiq
Another Belgian bank, Belfius has joined ING and KBC to further develop the integrated mobile payments and loyalty platform, Payconiq.
Could banking with fintechs be the answer in developing and emerging countries?
For those living in developing and emerging countries, getting access to banking services can be difficult. After all, banks are hardly in the habit of building new branches in remote communities.
End of the road for Twyp in the Netherlands
Innovation doesn’t just mean developing ideas but knowing when to stop them.
How fintech can help create 1 bln new jobs in Asia and Africa
Fintech is helping small companies in the poorest countries grow and create jobs.
Treasurers see the virtual reality of cash management
Virtual Cash Management (VCM) is a game-changer that will shape the market for the next five to eight years. It will empower treasurers to make better financial decisions as they gain insight, access and control of their company’s cash position. ING is making this a reality.
Ignacio Julia Vilar at Money20/20: ING partners with 65 fintechs
Chief innovation officer Ignacio Julia Vilar revealed yesterday at the world’s biggest fintech event – Money 20/20 in Las Vegas – that ING partners with 65 fintechs.
Light and easy card processing
Accepting card payments normally requires lots of equipment. ING Romania shows there’s a simpler way.
How Romania created the five-minute loan
Walking in a bank branch and leaving with a loan after a few minutes. Thanks to advanced data analytics, Romania has created the five-minute loan. Here’s how they did it.
Withdrawing money with your smartphone
ING Direct Spain’s new service ‘Twyp Cash’ is live as of today. Customers can now withdraw money with their smartphone when paying for other purchases at more than 3,500 supermarkets and gas stations.
Dutch customers to go social
In the western world an average person can have up to five social media accounts and spend up to two hours a day browsing these networks.
USD25 million credit facility to fuel WeLab’s Hong Kong growth
WeLab, one of the fastest growing fintech companies in Greater China, has secured a credit facility of USD25 million from ING Bank.
Prepare for Pepper
Artificial intelligence and robotics are advancing at lightning speed. Doomsayers claim we are about to open a Pandora’s box with dire consequences. Are these concerns justified? ing.world investigates.
ING introduces cross border Virtual Cash Management
ING Wholesale Banking recently launched Virtual Cash management, an innovative solution offering large and mid-corporate companies full cash visibility, access and control - regardless of its IT infrastructure.
Start-ups join Innovation Studio
Four enterprising start-ups will soon enter ING’s Innovation Studio to see whether they can make the big time: the launch of a viable commercial business.
A financial advisor in your pocket
It is ING’s purpose to empower people to stay a step ahead, and with new money management tools available to customers in Spain and the Netherlands, we're doing just that.
Banks unite to improve mobile payment and loyalty offers
ING and Belgian bank KBC have joined forces to launch a new, integrated mobile payments and loyalty platform in Belgium, combining ING’s payment app Payconiq with loyalty platforms Qustomer and KBC’s CityLife.
ING Labs - Bringing disruptive ideas to marketYoutube video
ING Labs - What it’s like to work with usYoutube video
Robotalk at INGYoutube video
In the media
- ING's agile transformation McKinsey
- Dutch bank ING returns to the UK with a mobile app Computerweekly
- Ralph Hamers, ING chief executive: Digital but down-to-earth Financial Times