What do independent specialists say about sustainability and ING?

ING is one of the most sustainable listed banks in the world. Our policies and actions are assessed by independent institutions, which report on them annually.


Dow Jones Sustainability Indices

The DJSI named ING among world leaders in the industry category ‘Banks’ in September 2016 and again included ING in the World Index and the Europe Index of this category. The Dow Jones Sustainability World Index tracks the performance of the top 10% of the 2,500 largest companies in the S&P Global Broad Market IndexSM that lead the field in terms of sustainability.

While the industry average score is 61, ING scores 90 out of 100, a 5% increase from ING’s 2015 score of 86. The highest score in the ‘Banks’ category is 95. On climate strategy, environmental reporting and financial inclusion ING received the highest score possible. We also improved our scores in the areas of customer relationship and in the newly introduced category ’information security and cybersecurity’.


ING is the world’s most sustainable bank according to Sustainalytics, a global leader in sustainability research.

With a score of 86 out of 100, ING is No. 1 out of 395 banks rated, up from third place and a score of 88 last year. This high score is an acknowledgement of ING’s strong policies, transparency, good financial results and a decrease in incidents of negative press on environment and governance-related issues, according to Sustainalytics.


ING is ranked in the top 9% of thousands of companies when it comes to actions and strategies to combat climate change according to leading non-profit organisation CDP.

ING was again named to CDP’s ‘Climate A-list’ of 193 companies leading on climate change action, receiving the highest possible score, and recognised with a Euronext/CDP Leadership Award for outstanding environmental disclosure.

CDP uses measurement and disclosure to improve the way companies and governments manage environmental risk. It assessed thousands of companies on their environmental performance related to climate change on behalf of 827 investors with USD 1 trillion in assets.

Transparency Benchmark

ING was ranked 20th in the Dutch Transparency Benchmark in 2016, with 186 points (up from 182 points a year ago).

The Dutch Ministry of Economic Affairs each year asks accounting firm EY to research the quality and manner of GRI reporting by the 512 biggest Dutch companies. Then an independent panel of experts reviewed the top 20 companies based on their own criteria.

Stakeholders such as consumers, shareholders and governments, expect companies to be transparent about their efforts and results in sustainable entrepreneurship. By doing so, they openly show where there challenges are, allowing stakeholders to address them. This helps to improve transparency and start dialogue, which can result in change.

More information can be found here (in Dutch only)

VBDO (Dutch Association of Investors for Sustainable Development)

The VBDO is the sole association in the Netherlands to support the interests of institutional and private investors that want to invest sustainably. It issued a report on the “Sustainability Performance of Dutch Stock Listed Companies” in November 2015 and said that ING is the sector’s “best practice”:

“Sustainability is seen as an integral part of doing business, which will provide a competitive advantage in the future. ING drives sustainable progress and makes a positive contribution to global economic growth and development by promoting responsible lending and investment practices in retail and commercial banking.”

More information can be found here

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