Conflicts of interest and confidential information

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Our business is about people and trust. Only by acting professionally and with integrity can we maintain our stakeholders’ confidence and preserve our reputation. We take measures to prevent conflicts of interest occurring between ING and our customers or employees, as well as between one customer and another, or between a customer and an ING employee.

ING’s policy on conflicts of interest aims to:

  1. Identify, assess, mitigate/prevent and register (potential) conflicts of interest;
  2. Safeguard confidential information, including ensuring that confidential information is only used by our employees to carry out activities related to their job.

ING’s policy on conflicts of interest applies to the whole organisation, including all branches and controlled subsidiaries, everyone working for or on behalf of ING, including third parties, temporary staff, as well as senior managers and board members.

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