Do you have a question? Let us know!

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If you have a question for us, please submit the form below, which also provides for quick links to information on a certain topic.

Please specify your question

It’s very important that you clearly specify what information you’re looking for to help find the right person in ING to answer your question. Please allow for some response time. You might also find the answer on this site. Check out sections like about ING and our profile which includes our strategy and fast facts, or other sections like investor relations, newsroom and our job offers.

Complaints about our conduct

Despite our efforts, ING might not always meet your expectations with regards to the way we behave or the things that we do. If this happens, please go to the complaints page to find out how to let us know.

Customer related questions

This website is ING’s corporate website and is about ING group. It doesn’t answer your bank account and related questions.
If you have account related questions, please find your right point of contact via the links below:

Contact form

Fill out the form below. Or if you prefer, send us an email with your question. Either way you choose, it’s important you’re clear what your question is about to help us help you.

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Topic of your question

For a swift answer to your question, please select the specific topic of your question (one topic only) and clearly describe your question.

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