"Chinese Walls" are the invisible "walls" between business units within a single company to prevent conflicts of interest when employees of two or more business units serve the same client. Chinese Walls consist of physical and procedural measures around defined Chinese Walls areas.
ING has a system of Chinese Walls in place to prevent the uncontrolled flow of sensitive information between banking and investment departments that can have different interests. They are an instrument to manage conflicts that may arise between parties involved.
ING is constantly updating its Chinese Walls policies and procedures to reflect internal organisational changes and regulatory requirements.
You can learn more about our Chinese Walls policies by reading the: