ING Group Whistleblower Policy

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Based on (inter)national laws and regulations ING Group is obliged to have a Whistleblower’s scheme. The ING Group Whistleblower Policy was renewed in 2013 and applies to all ING entities around the world.

ING Group deems it important that any Employee can report, anonymously or not, alleged irregularities (‘Concerns’) regarding accounting or auditing matters, as well as Concerns of a general, operational and financial nature within the company, in accordance with this Whistleblower Policy. ING Group exercises the utmost care with regard to the confidentiality of such a report or the anonymity of the Employee, within the limits as defined by applicable laws and regulations.

ING Group will not discharge, demote, suspend, threaten, harass or in any other way harm the employment status of a Whistleblower who has reported a Concern in good faith or of an Employee who participates or has participated in an Investigation following a reported Concern.

Complaints from shareholders or third parties

Shareholders of ING Group or third parties can report alleged irregularities of a general, operational and financial nature - including issues relating to accounting, administration and internal control - within ING Group via: or via:

ING Group
Chief Compliance Officer (ALP A.02.116)
PO Box 1800
1000 BV Amsterdam
The Netherlands

ING Group will handle these complaints carefully. However, the filing of such a complaint does not fall under the ING Group Whistleblower Policy.

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