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The future of banking outlined in Copenhagen
| Banking, Innovation

The future of banking outlined in Copenhagen

The future of banking is bright and the customer is the winner. But banks will have to innovate to keep up with the fintechs as customers will no longer need banks, but they do need banking.
A step ahead with ING’s Annual Review
| Strategy

A step ahead with ING’s Annual Review

Want to know what ING was working on in 2015? Check out our Annual Review
Why IQ is nothing without EQ at Financial Markets
| Banking

Why IQ is nothing without EQ at Financial Markets

Wholesale Banking’s Financial Markets has trained the “soft skills” of its 350 sales staff, to help them restore trust and form a more personal relationship with their clients. Here’s how one of the toughest businesses of ING is shifting from IQ to EQ.
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